Code of Ethics, Accredited Residential Manger®

Article1.
Dedication

An ARM® shall be dedicated to the practice of residential management through the mutual efforts of members of the Institute of Real Estate Management, all other ARM® participants, and by any other proper means available.

Article 2.
Relationship with Other Professionals
An ARM® shall not make, authorize, or otherwise encourage any oral or written statements of a derogatory nature, but rather shall seek and maintain equitable cooperation with Certified Property Manager® (CPM®) members who are members of the Institute of Real Estate Management, other ARM® program participants and any others who may become part of the business and professional life of the ARM®. An ARM® shall not use or permit the use of the ARM® recognition in any manner that would adversely affect the objectives and higher purpose of the Institute of Real Estate Management.

Article 3.
Compliance with Laws and Regulations
An ARM® shall, at all times, conduct business and personal activities with knowledge of and in compliance with applicable federal, state, and local laws and regulations, and shall maintain the highest moral and ethical standards consistent with the objectives and higher purpose of the Institute of Real Estate Management.

Article 4.
Duty to Employers and Former Employers
An ARM® shall, at all times, exercise loyalty to the employer or firm with whom the ARM® is affiliated and shall be diligent in the maintenance and protection of the reputations and properties of the employer or firm. An ARM® shall not represent divergent or conflicting interests nor engage in any activity reasonably calculated to be contrary to the best interest of the employer or employer's property unless the employer has been previously notified. All obligations and duties of an ARM® to employers and firms as specified in this Code shall also apply to relationships with former employers and firms.

Article 5.
Fiduciary Responsibility
An ARM® shall not receive, directly or indirectly, any rebate, fee, commission, discount, or other benefit, whether monetary or otherwise, without the full knowledge of and prior consent by the client, employer or firm concerned.

Article 6.
Confidentiality
An ARM® shall not disclose to a third party confidential information concerning the business or personal affairs of the client, employer or firm without prior authorization.

Article 7.
Reporting and Record Keeping
An ARM® shall keep the client, employer or firm currently advised in all matters concerning the welfare of the properties assigned to the ARM®, and shall at all times keep and maintain such accurate records as shall be required.

Article 8.
Duty to Residents and Others
An ARM® shall competently manage the properties assigned to the ARM® with due regard for the rights, responsibilities, and benefits of the residents and others lawfully on the property. An ARM® shall not engage in any conduct which is in conscious disregard for the safety and health of those persons lawfully on the premises.

Article 9.
Equal Opportunity
An ARM® shall not deny equal employment opportunity or equal professional services to any person for reasons of race, color, religion, sex, familial status, national origin, age, or handicap.

Article 10.
Maintaining the Property
An ARM® shall also be concerned with prompt attention to the maintenance requirements of the properties to assure consistent service and to establish and/or sustain the good reputation of the properties assigned to the ARM®.

Article 11.
Enforcement
The interpretation of compliance with this Code is the responsibility of the Ethics and Discipline Committee of the Institute of Real Estate Management. Disciplinary action for violation of any portion of this Code shall be instituted by the Governing Council of IREM in accordance with rules and regulations established by the Governing Council.